| THE CTP PRODUCT SUPPORT COMMITMENT TO THE CUSTOMER
At CTP, we sell quality replacement parts for Caterpillar® equipment. CTP parts are put through a three-stage quality control inspection procedure that insures maximum parts reliability, while guaranteeing a consistent level of parts quality to our customers.
The first parts quality control inspection is conducted at the point of entry by our quality control technicians. They inspect the parts arriving from different manufactures, to insure the parts conform to CTP specifications. The second parts quality control inspection is done at the point of labeling, to insure the designated part number on the label corresponds to the actual part inside the package.
The third quality control inspection is done at the point of packing the shipment. Each individual part is checked against the customer's order for accuracy. |