Job Description

  • Logistics Specialist
  • Full Time
  • Miami, Fl 33166
  • FL
  • June 4, 2021
  • June 4, 2021
  • June 4, 2021

Job Summary

The Shipping Coordinator is responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.

Duties and Responsibilities

  • Compares identifying information counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
  • Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates.
  • Resolves billing or service complaints and refers grievances to designated departments for investigation.
  • Reviews all pending shipments and advises Sales Representatives of any delays due to instruction or payment issues.
  • Reviews Shipping Menu (AS400) to ensure that all shipments are on schedule and that all information pertaining to the order has been updated in the system.
  • Confers with Receiving Associates to verify scanned merchandise.
  • Notifies Shipping Associates and Sales Representatives whenever an order has been cancelled.
  • Responsible for the complete and accurate processing of invoices.
  • Verifies payments in order to proceed with shipments.
  • Coordinating with carrier for merchandise returns and exchanges.
  • Assists File Clerk, Cashier and Shipping Coordinators when necessary.
  • Performs other clerical duties as required, including, but not limited to, filing, data processing, typing, etc.
  • Ability to grow, continually learning new services
  • Must be able to react to changes productively and handle miscellaneous tasks as assigned.
  • Ensures that billing of freight charges is effectively carried out; coordinated payment of all freight charges. Oversees record keeping with respect to charges. Interacts with Accounts Receivable concerning payment questions.
  • Collect or third party shipments are not charged freight.
  • When freight charges are prepaid or COD, then the freight must be charged.
  • When the shipment is domestic or COD, freight charges can be on the same invoice as the parts unless otherwise noted not to.
  • Also, if shipment is Blind, then fees must be included with freight charges invoice.
  • This option is used when creating a COD receipt for either UPS or truck line.
  • Examines airway bills and bills of lading for domestic and international shipments.
  • Foreign Customers will be exonerated from paying taxes, only if they have a Passport, I-94 and a Business Card. Otherwise, CTP must charge tax, unless permissible by the Shipping Manager.
  • If the shipment is prepaid, and it has to be shipped through a freight forwarder, you must send an e-mail to each FF Company and ask for a quote. For containers, use the same method.
  • Once a Freight Forwarder or Courier is establish, you should call or send an e-mail to schedule a pickup.
  • Prepares tracers on lost shipments; and preparing and filing claims for damages, lost shipments, and overcharges.
  • Ensure good customer relations by consistently delivering shipments on time and acting in a courteous and professional manner.

Knowledge and Skills

  • Basic administrative experience (filing, telephone, data entry)
  • 5+ years’ experience in Logistics
  • Fully bilingual in English in Spanish
  • Excellent customer service skills

Physical Requirements

This position requires, sitting (75%), walking (25%), talking, and using his/her hands, eyes, and/or ears.

Must be able to lift up to 50 lbs.