Dallas Warehouse Assistant Manager

Dallas Warehouse Assistant Manager

Job Summary

The Assistant Manager is responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.

Duties & Responsibilities

  • Close or open facility as needed.
  • If Dallas Branch Director is out of office, this position will be acting second in command and all employees with tardiness or absence notices as well as all management-related questions or concerns must be directed to Assistant Manager.
  • Run credit cards when needed.
  • Compares identifying information counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
  • Determines the method of shipment, utilizing knowledge of shipping procedures, routes, and rates.
  • Resolves billing or service complaints and refers grievances to designated departments for investigation.
  • Reviews all pending shipments and advises Sales Representatives of any delays due to instruction or payment issues.
  • Reviews Shipping Menu (AS400) to ensure that all shipments are on schedule and that all information about the order has been updated in the system.
  • Confers with Receiving Associates to verify scanned merchandise.
  • Notifies Shipping Associates and Sales Representatives whenever an order has been canceled.
  • Responsible for the complete and accurate processing of invoices.
  • Verifies payments to proceed with shipments.
  • Coordinating with carriers for merchandise returns and exchanges.
  • Assists File Clerk, Cashier, and Shipping Coordinators when necessary.
  • Performs other clerical duties as required, including, but not limited to, filing, data processing, typing, etc.
  • Ability to grow, continually learning new services
  • Must react to changes productively and handle miscellaneous tasks as assigned.
  • Ensures that billing of freight charges is effectively carried out; coordinated payment of all freight charges. Oversees record keeping concerning charges. Interacts with Accounts Receivable concerning payment questions.
  • Collect or third-party shipments are not charged freight.
  • When freight charges are prepaid or COD, then the freight must be charged.
  • When the shipment is domestic or COD, freight charges can be on the same invoice as the parts unless otherwise noted not to.
  • Also, if a shipment is Blind, fees must be included with the freight charges invoice.
  • This option is used when creating a COD receipt for either UPS or truck lines.
  • Examines airway bills and bills of lading for domestic and international shipments.
  • Foreign Customers will be exonerated from paying taxes, only if they have a Passport, I-94, and a Business Card. Otherwise, CTP must charge tax, unless permissible by the Shipping Manager.
  • If the shipment is prepaid, and it has to be shipped through a freight forwarder, you must send an e-mail to each FF Company and ask for a quote. For containers, use the same method.
  • Once a Freight Forwarder or Courier is established, you should call or send an e-mail to schedule a pickup.
  • Prepares tracers on lost shipments; and prepares and files claims for damages, lost shipments, and overcharges.
  • Ensure good customer relations by consistently delivering shipments on time and acting courteously and professionally.
Job Category: Management
Job Type: Full Time
Job Location: Dallas

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