Human Resources Clerk

Human Resources Clerk

The Human Resources Clerk provides clerical support to the Human Resources office. Provides support of certain aspects of employment, employee relations, record keeping, and reporting or other support, and serves as the primary contact for the front office, delivering excellent customer service. Assists and supports Human Resources operations as needed.

 

Duties & Responsibilities

  1. Responsible for maintaining excellent customer service in the HR Office Reception area.
  1. Receives and screens telephone calls and inquiries, providing information and/or referring caller to the appropriate individual.
  1. Greets staff, ascertains the nature of business and provides standard information. related to Human Resources and general information.
  1. Utilizes appropriate systems or resources as needed to assist employees.
  2. Receives, handles, and files confidential and private employee information, including new hire paperwork, employee evaluations, disciplinary actions, etc.
  1. Enters and maintains employee information in relational databases of human resources information (e.g., Paychex and CTP System)
  1. Receives, processes, and distributes departmental mail.
  2. Performs general data entry such as, but not limited to, updating of mailing lists used for recruiting and assembling data and information for surveys and reports.
  1. Accepts and assists the HR Coordinator by processing job applications for recruited positions. Examines application packages for completeness and required information.
  1. Responds to employee inquiries and conveys information about services provided by the Human Resources Department. Refers difficult or sensitive matters to the appropriate manager or HR Director.
  1. Assist HR personnel as directed.
  2. Maintains currency of knowledge and skills related to the duties and responsibilities.
  1. Performs other related duties as assigned.

 

Qualifications  

Requires a high school diploma or equivalent.

Knowledge and Skills  

  1. Demonstrated proficiency with MS Word, PowerPoint, and Excel.
  2. Solid problem-solving and business acumen skills.
  3. Must multitask work in a strong-paced environment.

 

Physical Requirements

This position requires sitting, talking, using his/her hands, eyes, and/or ears (80%), and walking (20%). Must be able to lift to 20 lbs.

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