Network and Security Administrator
Job Summary
The Network Administrator is responsible for handling first and second level support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. Generally deal directly with end users and must effectively communicate answers in a way they can understand.
Duties and Responsibilities
- Evaluate new and enhanced approaches to delivering IT services.
- Troubleshoots hardware, software, network issues and peripherals to local users.
- Manages, install and configure Corporate Anti-Virus.
- Planning, installing, configuring and monitoring Company Access control.
- Surveillance system installation and administration.
- Identify, and solve technical and software-related problems. Install upgrades and new releases.
- Set up, install and configure hardware, software, and connect workstations and peripherals.
- Provide orientation to new users of existing technology.
- Maintain current and accurate inventory of technology hardware, software and resources.
- Notify the compliance of Company policies, procedures and standards.
- Monitor Technologies spending appropriately. Make recommendations and/or purchase electronic related assets.
- Provide administrative, engineering support and troubleshooting of Active Directory.
- Planning, installing, configuring and monitoring wireless solution for the entire organization.
- Identify and prepare hardware for disposal when appropriate.
- Evaluate and optimize the functionality of systems, networks.
- Maintain the Company’s telecommunication systems running with minimal downtime.
- Fiber optic installation and implantation.
- Exchange Support and Administrator – Exclaimer signature manager.
- Journaling Administrator
- Hyper V administrator
Knowledge and Skills
- Advanced understanding of operating systems, business applications, printing systems, and network systems.
- Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Technical awareness: ability to match resources to technical issues appropriately.
- Service awareness of all organization’s key services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast moving environment.
