Retail Store Associate

Retail Store Associate, is responsible for engaging with customers and maintaining a well-organized retail store. Their duties include greeting customers and providing them with recommendations on products, unpacking product orders while maintaining accurate inventory records and performing routine cleaning procedures before and after business hours.

 

Duties and Responsibilities

 

Maintain store clean such as disinfecting high-touch areas and organized

Support retail floor, fitting room, and cash register
Handle all customer interactions including potential issues courteously and professionally.
Keep a high level of awareness on the sales floor to create a safe and secure shopping experience

• Support Retail floor, fitting room, and cash register
• Handle all customer interactions including potential issues courteously and professionally.
• Keep store clean and organized.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping experience.
• ensure products are properly displayed before the store opens.
• Organize merchandise on shelves and restock them as necessary
• Upsell to customers through recommendations.
• Performs cleaning tasks such disinfecting high-touch areas
• Refresh Displays and Layouts
• Greet all Customers by making eye contact, smiling, and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
• Perform routine inventory counts and submit reports to the Store Manager.
• Carry out other store administrative tasks as directed by the Store Manager.
• Represents and supports the Company brand at all times.

Knowledge/Experience/Skills:

• Bilingual

• Excellent critical and problem-solving skills

• Customer service skills

• Written and verbal communication skills

• Ability to perform simple calculations

• Integrity

• Professional image

• Ability to work in a fast-paced and busy environment

Physical Requirements & Work Conditions

This position requires, sitting (75%), walking (25%), talking, and using his/her hands, eyes, and/or ears.