F.A.Q.
We currently have a manufacturing plant in our USA facilities that focuses on gaskets, gasket kits, hardware, engine kits and more. In addition, we have joint ventures and strategic alliances with thousands of suppliers worldwide with whom we produce the parts. Each and every part sold under the CTP brand undergoes a strict three-stage quality control inspection procedure that ensures top quality consistency and guarantees maximum performance parts.
Our overview catalog is an overview of the most popular parts we carry in our inventory. If you wish to receive a hard copy, please email us with a request and address information to [email protected]
The CTP online system gives customers 24-hour access to our inventory. More than just checking parts availability, customers can place orders, track their current orders and even send an instant message to their salesperson.
The Insidetrack is a monthly e-newsletter we create with insightful information relevant to our industry as well as information about our new products and developments.
Follow the link for “Forgot password?” on the home page and you will be asked to enter your login/user name and email address. Then you will be asked one of the security questions you answered while at your initial login. For security purposes, an email with your password will be sent to you.
After some time of inactivity, your online account is temporarily deactivated to protect your security and information. In order to access and/or reactivate your online access, you must email and/or contact your sales representative and request for him/her to reactivate your account.
To find more information, you can always contact us at [email protected]. For added convenience, you can also direct your inquiries to the representative in your area:
- USA & Canada: [email protected]
- Latin American: [email protected]
- Caribbean Islands: [email protected]
- Africa, Europe & Middle East: [email protected]
- Asia: [email protected]
- Russia and Ukraine: [email protected]
For dealership and/or to become a reseller, please contact us at [email protected]
We have strategically located facilities in Miami, Florida and Dallas, Texas where we have over 400,000 square feet of warehouse space housing one of the largest inventories of new replacement parts for heavy equipment. We currently ship to over 140 countries.
We believe in our product. We stand behind it with our warranty. The CTP warranty is one of the best in the market. For a complete disclosure of our warranty please Click here.
We process your order right away. Most of the time we ship orders the same day if they are placed at or before 3pm EST for our Miami Branch and CST for our Dallas Branch Monday – Friday.
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